Do
not use the cloth to clean pieces, it is used as
a work area
Do
not use any commercial cleaners
Use
lukewarm running water to loosen up dirt and
grime
Use
the toothpick only to loosen up wax from
candlestick
SWAROVSKI
REPAIR PROCEDURES
Tips
for repairing Swarovski Crystal:
Call
Swarovski to obtain Return Authorization, 1
(800) 426-3088
Scratches
can not be repaired
The
main body of the piece must be intact for repair
to be successful
Component
pieces are available up to 3 years after the
retirement
Once
the Swarovski receives your piece you will be
notified of the cost of your repair.
No
pieces will be accepted by Swarovski without
Return Authorization
Repairs
are made directly by Swarovski Inc., Crystal
Classics assumes no responsibility for the
quality of the repair.
Cashs Ireland is the largest independent Swarovski retailer in the U.S.!
Facts About Swarovski
Born to a glass cutter in North Bohemia, today a part of the Czech Republic, young Daniel Swarovski I completed a two-year apprenticeship in his father's small factory. Here, he gained expertise in cutting glass.
During this time, in 1892, he invented a machine that revolutionized the process of crystal cutting. He filed for patents soon after. In 1895, he founded the company Swarovski. He realized that he needed more water, power and a factory building in order for his plans to manifest. In addition, he needed to move away from competitiors to keep his inventions a secret. So, he chose to settle in Wattens, Tyrol.
In 1976, the first Silver Crystal Mouse was the first ever figurine created using chandelier parts. Representative of the Olympic Winter Games taking place in Innsbruck at the time, it also marked a historical step forward in the world of crystal. A Replica Mouse is available today.
